Last week on Thursday I went to Best Buy to get a TV. I had done some looking and decided on the Westinghouse LTV-27w7 HD which is primarily available at Best Buy. I wasn't getting this TV for me it was mostly a present for Kelly. She had a 19-20" old school TV that was getting worse and worse. The picture would bounce even while watching a DVD then the color started to be off. I say it was mostly for Kelly since I will also enjoy using it while at her place.
Anyway the real reason for this post was to tell the story of getting the TV at Best Buy. I had waited until the TV was no longer on sale and was officially lowered in price, which allowed me to use a coupon for it. I had a coupon for 12% off some items. The coupon neither said it was or wasn't for TV's. I asked one of the sales dudes, actually one from the store in a store Magnolia. He said it should work so I said to get me one. We went back to the Magnolia register to ring me out. The coupon didn't work. However the manager in that are worked with me and gave me 10% off anyway. I could live without the 2%.
Karri told me that she had a similar experience at Best Buy. She wanted to buy a receiver for Jerry and mentioned to a rep that she wanted to wait for a 10% off coupon. The rep gave her 10% off anyway. I have also heard from others that they have essentially haggled the price with managers. I guess it can't hurt to ask.
Needless to say Best Buy made me a happy customer again, which they have done more often than not and it is why I spend my money there. Hopefully they continue to upgrade their stores and stay on the right course.
And you made me a happy customer again, so I'll keep giving you my business! :)